STORE POLICY
Customer Care
We take customer care seriously at Studio SJB. We want to ensure that you are satisfied with your experience with us from visiting our website to receiving your Studio SJB headphones in the mail. We invite you to chat with us on our Wix Chat if you have any questions or concerns that we may be able to help you resolve. Thank you for being a customer of Studio SJB!
Privacy & Safety
We will never store your financial information, such as credit card numbers. We may store your email address, for no more than four months, for the sake of estimating pre-order demand and reaching out to you when any of our products currently in the pre-order stage reach production and to verify that you receive the exclusive pre-order discount once you place your order.
Wholesale Inquiries
Studio SJB products are not currently available to purchase wholesale. If you would be interested in purchasing any of our products wholesale in the future, please place a pre-order and contact us through our Wix Chat to let us know how many units you would be interested in purchasing.
Payment Methods
We are not currently taking payments from customers in the pre-order phase. When Studio SJB products reach production, we intend to have support for:
- Credit / Debit Cards
- PAYPAL
- Apple Pay
- Google Pay
- Venmo
- Cashapp